Telecom BSS App Solution
The Telecom BSS App is a solution specifically tailored for the local telecom company for customer. This app is designed to meet the unique preferences and needs of the local population, ensuring a seamless and culturally relevant experience. A key feature is its support for both prepaid and postpaid services, providing flexibility and convenience to users.
- Hybrid Billing Flex payments
- Smart Dashboard Live insights
- AI Support 24/7 help
Details
Telecom BSS App Solution Overview
The Telecom BSS App delivers a customized digital platform for telecom operators, featuring dual payment architecture (prepaid/postpaid) and localized service optimization.
Comprehensive Feature Catalog
1. Intelligent Dashboard
∙ Real-time display of plan balances (data/voice/SMS)
∙ Outstanding payment alerts with one-click resolution
∙ Usage analytics with consumption trend graphs
2. Hybrid Billing System
Prepaid Mode:
∙ Instant top-up with multiple payment options
∙ Auto-renewal configurations
Postpaid Mode:
∙ Detailed bill breakdowns
∙ Flexible payment deadline extensions
3. Secure Transaction Portal
∙ Bank-grade encryption (PCI DSS compliant)
∙ Multi-factor authentication (SMS/email/biometric)
∙ Transaction history export (PDF/Excel)
4. Plan Management Center
∙ Comparative analysis of available packages
∙ Seamless plan migration without service interruption
∙ Family/shared plan configurations
5. Usage Monitoring
∙ Real-time data consumption tracking
∙ Customizable usage alerts (80%/90%/100%)
∙ Historical usage reports (daily/weekly/monthly)
6. Self-Service Hub
∙ SIM activation/management
∙ Device IMEI registration
∙ Number porting requests
7. Support Ecosystem
∙ 24/7 AI chatbot with escalation to human agents
∙ Service outage maps
∙ Appointment scheduling for technician visits
8. Multi-Service Integration
∙ Unified management for mobile/broadband/TV
∙ Cross-service bundling options
∙ Loyalty reward point accumulation
